Don’t miss the opportunity to once again be part of SME CEO Forum. This year we are celebrating our 10th year anniversary and we will be bringing together the best speakers, moderators, and panelists for you.
Customer needs are changing, thus affecting the entire business ecosystem. Customers expect nothing less than personal, purposeful brand experiences with every interaction. In fact, 80% of people are more likely to do business with a company that offers personalized experiences.
However, brands especially SMEs seem to be struggling to deliver on the desire for truly bespoke service. According to recent research, only 12% of businesses are extremely or very satisfied with their personalization efforts.
Come to SME CEO Forum 2020 and learn your business can:
- Start the Customer Experience Journey
- Learn about The Do’s and Don’ts from the expert
- Get the right picture and solution for your CX strategy
Pullman Hotel Bangsar